Director of Programs
For more than 45 years, Leadership Memphis has been the premiere Mid-South organization for preparing civic-minded leaders to work together and improve their communities. Leadership Memphis boasts more than 4,200 alums who are executives in Fortune 500 companies, pastors of some of the oldest congregations in the Mid-South, innovators in the nonprofit world, patrons of the arts, and countless small business leaders who are the lifeblood of Memphis.
We prepare and mobilize leaders to work together for the good of the whole community.
Today, Leadership Memphis is searching for a Director of Programs to provide thought-provoking content and education, develop high-impact/action-oriented community leadership skills, and include unique experiences with and in the community. The Director – Programs will be responsible for high-level research, planning, implementation, and evaluation of existing programs and program activities. The Director of Programs will drive the recruitment and selection of program participants and is also responsible for staffing Board committees as assigned and interface with the Board of Directors through the Programs Chair. Additionally, the Director of Programs is responsible for maintaining relationships with the program faculty, to provide input and feedback for program structure, changes, and future strategy and offerings.
POSITION TITLE: Director of Programs
REPORTS TO: President and CEO
LOCATION: In office position – Memphis, TN
APPLICATIONS WILL BE ACCEPTED THROUGH OCTOBER 25, 2024.
POSITION OVERVIEW
The Director of Programs is responsible for the advancement of Leadership Memphis’ mission through best-in-class programs in the LM program portfolio. The Leadership Memphis mission is to prepare and mobilize leaders to work together for the good of the whole community resulting in a more equitable city. Programs will provide thought-provoking content and education, develop high-impact/action-oriented community leadership skills, and include unique experiences with and in the community. The Director – Programs will be responsible for high level research, planning, implementation and evaluation of Leadership Memphis existing programs and program activities. S/he will drive the recruitment and selection of program participants. The Director of Programs is also responsible for staffing Board committees as assigned and interface with the Board of Directors through the Programs Chair. Additionally, the Director of Programs is responsible for maintaining relationships with the program faculty, to provide input and feedback for program structure, changes, and future strategy and offerings.
DUTIES AND RESPONSIBILITIES
· Manage Leadership Memphis core programs that annually serve nearly 150 community leaders (currently the Executive Program and FastTrack Program). Specifically, the Director of Programs will: Provide high level research, planning, implementation and evaluations of Leadership Memphis programs, agendas and program activities, assuring a highly positive and engaging participant experience and enhancing the Leadership Memphis brand.
· Produce and provide organizational supervision over annual program curriculum, advancing the culture, and creating an ecosystem of community leadership
· In collaboration with the team, direct the development of each in-person program or event’s logistics to include venue, catering, support staff, AV/technical support, etc. to assure a highly professional experience for participants.
· In partnership with the team, develop recruitment plans and strategies and recruit program participants. Drive the application and selection processes, monitoring class demographics to assure that the classes are made up of people who come from different perspectives and backgrounds.
· Support the development of marketing plans for the LM programs.
· Identify, manage and supervise guest faculty and speakers. Maintain professional relationships and hold everyone who is involved with the planning/delivery of all Leadership Memphis programs to the highest academic standards.
· Supervise staff and volunteers in the execution of these programs and related activities and events.
· Staff key Board Committees as assigned by the President & CEO. Interface and report to the Board of Directors via the Programs Chair.
· As needed, assist with the planning for and execution of LM/VM Signature events (ie luncheons and breakfasts, VM Days of Service)
· Other duties as assigned
BASIC REQUIREMENTS
· Bachelor’s degree required.
· 5-7 years’ experience preferably in business, education and/or non-profit in program content and curriculum development and delivery
· Strong computer skills needed, including word-processing, spreadsheets, and familiarity with complex databases. Microsoft Office Suite (Excel, PowerPoint, Word)
· Demonstrated ability to multi-task simultaneously and to prioritize to meet deadlines.
· Extraordinary Communication skills – written and verbal with the ability to read the room, re-frame and re-message content and issues based on audience engagement and understanding
· This position requires a high level of strategic thinking, organizational skills, project management skills, relationship building, planning, attention to details and accuracy.
· The demonstrated ability to build constituency programs and activities, overcome barriers and obstacles, and possess a talent for motivating staff, program participants, and volunteers.
· Must be able to lift 25 lbs.
· Willingness to use personal vehicle to transport during events.
· Flexibility to work weekends and after hours as needed
PREFERRED REQUIREMENTS
· Masters degree highly preferred
· Project management, adult learning/education, group facilitation or related instructional certifications
· Understanding of community/national service and education a plus.
· Prior experience working in a non-profit organization
· Strong, demonstrated understanding of the process of personal and organizational change management
COMPETENCIES REQUIRED FOR SUCCESS
· Must be self-motivated and able to work well both independently and collaboratively; proven success working as member of a team.
· Position requires a very high degree of professionalism, tact and diplomacy, and sensitivity to highly confidential information.
· Extremely organized with an understanding that the participant experience will drive ongoing engagement with both the community and the organization in the future
· Strong leadership, management and collaboration skills
· The ability to anticipate potential problems/delays and find innovative ways to resolve problems
· A commitment to continuous learning both personally and professionally
KEY DELIVERABLES
Program Classes:
· Respond to individuals’ inquiries about LM programs to recruit and market the offerings.
· Lead/support the Admissions Committee in selection of participants for LM programs
· Update admissions process for LM programs as required
· Continue to maintain a system/database of candidates throughout the recruitment and admissions process
· Produce run of show for all classes in the LM brand
· Build all class curriculum to include speakers and topics
· Integrate LM/VM strategic initiatives into curriculum
Delivery of Programs:
· Deliver Executive Program to include budgeted number of participants
· Deliver Fast Track Program (two classes) to include budgeted number of participants
· Achieve overall targeted satisfaction scores for programs
· Design and create community learning projects to include identification and engagement of leaders in the partner communities
KEY MEASURABLES
Company Targets
· Achieve business revenue and expense targets detailed in financial plan.
· Support LM/VM strategic initiatives as directed and discussed
Individual Targets
· Achieve specific targets as detailed in the budget (enrollment targets, program expenses, etc.)
· Achieve class day sponsorship targets to meet program budget