Volunteer Memphis Coordinator

POSITION DESCRIPTION

JOB DUTIES/RESPONSIBILITIES

• Develop proficiency with Galaxy volunteer database and reporting to support and provide technology assistance to LM/VM, partners and individuals in the use and training of the Volunteer data base. Support Director of Volunteer Memphis and other constituents (companies, non-profits, volunteers) with volunteer services database management, maintenance, and reporting.
• Support the Director in the planning and execution of assigned events including but not limited to annual VM Awards event, VM Days of Service, including 9/11 Day of Service, MLK Days of Service and other LM sponsored service days/events as well as partnering events. Work closely with LM staff and external event planning resources as required. Tasks could include pre-event tasks and coordinating logistics for participants, volunteers, LM staff, and guests, including any required set up, check in, and post event clean up.
• Support Director of VM with grant application, management, execution, and impact reporting as assigned.
• Support the Director of VM with requests from large employers to advise and/or coordinate specific employee service activities.
• Support Director of VM with event follow-up and thank you messages as assigned.
• Research and manage the plan to onboard new community partners.
• Various administrative/support tasks including – 1) creating tracking tools for various task associated with projects and events; 2) staffing key planning meetings, to include: yearly calendar invites, agendas, and minutes; 3) track revenue and expenses for each specific event as required; 4) coordinate and manage VM virtual meetings/events including calendaring, invitations and troubleshooting for participants.
• Other duties as assigned by the Director of VM.

Overall Team Support

• As needed and with manager approval, assists with logistics & volunteer coordination for any LM/VM special events, projects, conferences, & programs in coordination with the LM team.
• As needed, supports LM Networking Events with local non-profits and/or other organizations including participation in planning, preparing, executing and follow up to enhance the LM/VM brand in the Memphis community

SKILLS/QUALIFICATION REQUIREMENTS

·     Bachelor’s degree required; preferred in communications, marketing, business administration and/or project management

·     At least 2 years of experience working in a similar event and project coordinating role in a non-profit organization or with non-profits.

·     Communication skills – strong written and verbal

·     Proficiency and comfort with virtual meeting platforms (ie Zoom, Teams, etc)

·     Strong proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) including a high level of proficiency with Mail Merge in Microsoft Office Word

·     Demonstrated strong organizational skills

·     Attention to detail and accuracy

·     Capacity to lift 25 lbs.

·     Ability to work after normal working hours occasionally and on weekends as needed to attend/support VM/LM events and activities

·     Willingness to use personal vehicle to transport materials, supplies, etc to venues

PREFERRED

·       Prior experience in the recruitment and management of volunteers.

·       Project management certification

·       Familiarity with mobile survey tools and platforms.

·       High level Excel proficiency

Competencies required for success

·       Strong problem assessment skills and the ability to quickly identify and assess solutions

·       Flexibility and adaptability

·       Ability to work independently, coordinate activities and prioritize multiple tasks and be a self-starter.

·       Team and customer service orientation with clear communication style that adjusts depending on audience

·       Highly professional demeanor

Reports To: Director – Volunteer Memphis & Community Outreach