Leadership Memphis

Volunteer Memphis Coordinator

Expired on: Feb 14, 2024

Memphis has long been recognized as a city with a heart – one whose citizens are generous with their finances, time and talents. We care about each other, understand that service to Memphis is important,  and recognize that we – as individuals and as a community – do indeed rise by lifting others.

Volunteer Memphis, the volunteer and community-based action initiative of Leadership Memphis, is currently seeking a Coordinator – Volunteer Memphis & Community Outreach.

If you have a passion for Memphis, a personal commitment to volunteerism and service, and a belief that collective impact can move our community forward, we invite you to apply!


JOB TITLE: Volunteer Memphis Coordinator

Reports To: Director – Volunteer Memphis & Community Outreach

Type of Position: Full-time

Hours: Salaried

Salary: Commensurate with Experience

Benefits: Major Medical Insurance, Long/Short-Term Disability, Simple IRA Match, Paid Holidays, PTO Annual Accrual – 3 weeks time in 1 year, Life Insurance, and Mileage Reimbursement per policy


The Coordinator- Volunteer Memphis (VM) & Community Outreach will support and assist the Director – Volunteer Memphis & Community Outreach in all areas of her/his responsibility including sponsored and participating events, partner and volunteer requests and interface, project and event management, database platform reporting and data management, related research, and grant management and impact reporting. S/he will be responsible for developing proficiency in the Galaxy volunteer system to extract data and reports.
  • Develop proficiency with Galaxy volunteer database and reporting to support and provide technology assistance to LM/VM, partners and individuals in the use and training of the Volunteer data base. Support Director of Volunteer Memphis and other constituents (companies, non-profits, volunteers) with volunteer services database management, maintenance, and reporting.
  • Support the Director in the planning and execution of assigned events including but not limited to annual VM Awards event, VM Days of Service, including 9/11 Day of Service, MLK Days of Service and other LM sponsored service days/events as well as partnering events. Work closely with LM staff and external event planning resources as required. Tasks could include pre-event tasks and coordinating logistics for participants, volunteers, LM staff, and guests, including any required set up, check in, and post event clean up.
  • Support Director of VM with grant application, management, execution, and impact reporting as assigned.
  • Support the Director of VM with requests from large employers to advise and/or coordinate specific employee service activities.
  • Support Director of VM with event follow-up and thank you messages as assigned.
  • Research and manage the plan to onboard new community partners.
  • Various administrative/support tasks including – 1) creating tracking tools for various task associated with projects and events; 2) staffing key planning meetings, to include: yearly calendar invites, agendas, and minutes; 3) track revenue and expenses for each specific event as required; 4) coordinate and manage VM virtual meetings/events including calendaring, invitations and troubleshooting for participants.
  • Other duties as assigned by the Director of VM.

Overall Team Support

  • As needed and with manager approval, assists with logistics & volunteer coordination for any LM/VM special events, projects, conferences, & programs in coordination with the LM team.
  • As needed, supports LM Networking Events with local non-profits and/or other organizations including participation in planning, preparing, executing and follow up to enhance the LM/VM brand in the Memphis community


·     Bachelor’s degree required; preferred in communications, marketing, business administration and/or project management

·     At least 2 years of experience working in a similar event and project coordinating role in a non-profit organization or with non-profits.

·     Communication skills – strong written and verbal

·     Proficiency and comfort with virtual meeting platforms (ie Zoom, Teams, etc)

·     Strong proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) including a high level of proficiency with Mail Merge in Microsoft Office Word

·     Demonstrated strong organizational skills

·     Attention to detail and accuracy

·     Capacity to lift 25 lbs.

·     Ability to work after normal working hours occasionally and on weekends as needed to attend/support VM/LM events and activities

·     Willingness to use personal vehicle to transport materials, supplies, etc to venues



·       Prior experience in the recruitment and management of volunteers.

·       Project management certification

·       Familiarity with mobile survey tools and platforms.

·       High level Excel proficiency

Competencies required for success

·       Strong problem assessment skills and the ability to quickly identify and assess solutions

·       Flexibility and adaptability

·       Ability to work independently, coordinate activities and prioritize multiple tasks and be a self-starter.

·       Team and customer service orientation with clear communication style that adjusts depending on audience

·       Highly professional demeanor


Reports To: Director – Volunteer Memphis & Community Outreach


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